Cerberus Helpdesk – Cerberus Helpdesk is a web based email management software created using PHP and MySQL. This indicates that the EEPROM which stores calibration data has failed. Contact an Authorized AMI Technical Support Representative immediately. American Magnetics, Inc. Flint Rd Oak Ridge, TN, USA Phone: Monday – Thursday a.m. – p.m. (-5 GMT) Friday a.m.

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Cerberus Helpdesk

Our support tickets system comes with 3 interfaces, External, Onsite, Integration Turn any email account into a supercharged team inbox. Once reported, our staff will be notified and the comment will be reviewed.

When ThinkGeek started using Cerberus we soon realized how much wasted time we had spent dealing with cerbedus email clients. Automatically send interactive surveys to your clients. Ready to put Cerb to work on yours? They keep making this product better and better each month. Your message has been reported and will be reviewed by our staff. Cerb is your digital record-keeper.

Note that your submission may not appear immediately on our site. Sort Date Most helpful Positive rating Negative rating. Start a free trial Learn more. Link related records together for future reference. Thank you for making such a life-changing piece of software! It stores solutions from your experts in the company’s knowledge pool. Since you’ve already submitted a review for this product, this submission will be added as an update to your original review.


Cerb is a home for all of your team’s scattered tasks. It can’t be easier to receive trouble tickets from customers. Was this review helpful? The latest version is 2. Helpdesi trigger bot behaviors as tasks move through your workflow.

Web-based teamwork and workflow automation

Reviews Current version All versions. Publisher Description Cerberus Helpdesk is a web based email management software created using PHP and MySQL which gives you the ability for your support staff to submit and update support tickets, create SLA plans for supported clients, Derberus integration and more.

Share notes with comments. Please submit your review for Cerberus Helpdesk. Monitor team performance with customizable real-time dashboards.

: Cerberus Helpdesk Detailed Info

See below the changes in each version:. Click here to review our site terms of use. Sexually explicit or offensive language. You are doing a fantastic job and I wish you great success! Flaming or offending other users. Its ability to adapt to nearly any business need or use case is astonishing.

Not only is Cerb a great product, but the team who develop and support it are a fantastic group of people. Control your e-mail pipeline with due dates automatically set according to your schedules for each department.

Choose from a dozen built-in widgets, or even build your own. Cerb has helped thousands of teams. Set response time targets to ensure your customers are receiving timely solutions that meet or exceed their expectations.


You are logged gelpdesk as. Ccerberus became so efficient with our email customer relations using Cerberus that we started to get more work done elsewhere in the organization.

If you believe this comment is offensive or violates the CNET’s Site Terms of Useyou can report it below this will not automatically remove the comment. Cerb is your tireless helper who’s eager to learn new skills. Login or create an account to post a review.

Cerberus Helpdesk version 2. Bring your whole to-do list: Prioritize the support needs of specific customers using fully customizable Service Level Agreements. The software includes many value added I just wanted to say thanks for continuous improvements in Cerberus Helpdesk.

Until now the program was downloaded times. Just click the green Download button above to start. Thank You for Submitting Your Review,!

Cfrberus enabled me to take on many many additional duties aside from our public communication.

Thank You for Submitting a Reply,! Track and improve customer satisfaction. Add a review Tell us your experience with Cerberus Helpdesk 2. Webgroup Media cerberuss been a passionate partner of ours for over 10 years.